Whitney Miller-Brengle

No Conversation Should be One-Sided: Engaging with Patrons through Social Media

Posted by Whitney Miller-Brengle, Nov 22, 2011


Whitney Miller-Brengle

Whitney Miller-Brengle

A first-time National Arts Marketing Project Conference attendee can sum up day one of the conference with the following experiences: hearing and sharing new ideas, developing a camaraderie with fellow attendees, diving into the Twitter conversations going on throughout the day (with the appropriate corresponding #hashtags, of course), and—at least for this first-time attendee—ending the day with achy feet and a fresh outlook on arts marketing. I was thrilled to participate in my first NAMP Conference, and honored that my hometown served as host for the conference this year.

I’ll admit that prior to the conference, I was unfamiliar with keynote speaker Scott Stratten and his book, Unmarketing: Stop Marketing. Start Engaging. Therefore I went into his presentation with no expectations, though a little weary of someone who describes his techniques and practices as “unmarketing.” To my delight, Scott went above and beyond the duties of a keynote speaker. Not only was I thoroughly entertained (who doesn’t love to start the day off with several good laughs?), but I left that room with several key take-away ideas.

Perhaps what stood out to me most during the presentation were the points that supported Scott’s suggestion to “stop marketing and start engaging.” Our audiences and potential audiences are already expert engagers. They’re religiously reading their Facebook newsfeeds, tweeting up a storm, checking in, commenting, tagging, blogging…you name it, they’re all over it. And as arts organizations, if we aren’t right there with them—starting conversations, listening and responding to their feedback, sharing photos and videos—we are doing ourselves and our patrons a huge disservice.

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Laura Kakolewski

Is the Infographic Dead – Already?

Posted by Laura Kakolewski, Oct 02, 2012


Laura Kakolewski

Laura Kakolewski

There is no question that infographics have tumbled into the world of marketing.

Infographics serve as visual narratives that arrange patterns, relationships, or trends in a creative and visually appealing way. The ideal infographic organizes large amounts of data with art and design finesse, and in the end, a story materializes.

And thanks to social media, infographics have become a popular form of shareable content for brands, serving as an engagement tool for online audiences.

When it comes to the evolution of the infographic, in the past two years, infographics have grown bigger, brighter, and richer in content. For example, compare both the size and amount of data illustrated on this 2011 infographic to that found on the average size of a 2012 infographic.

In my work as an arts marketer, I have experienced this growth first-hand. In designing our e-book, 13 Social Media Infographics Every Marketer Needs to See Volume 2, our primary challenge was fitting the volume of content so that it would match the customary dimensions of the publications our e-book library.

The rise of infographics has also been seen through the development of user-friendly websites such as visual.ly, which has raised $2 million dollars to allow you to create, customize, and share your own infographics easily and for free.

However, a recent Huffington Post article discusses the notion that as content creators, it is a constant uphill battle to create fresh and engaging content that will grab the attention of our online audience. The author argues that “the time has come to take the world of infographics to the next level: video.”

According to the article, content that is in the form of the infographic, a trend that has undeniably been on the rise, will soon be replaced by explainer videos, or “short, actionable and instructive videos that businesses use to quickly explain what it is they do, and how they can solve their customer’s biggest problems.”

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Stephanie Spalding

The Curious Case of Community Curation

Posted by Stephanie Spalding, Nov 22, 2011


Stephanie Spalding

Stephanie Spalding

Day One at the National Arts Marketing Project Conference (NAMPC) and I am drinking coffee “for two” in order to keep up with the flurry of questions and concepts oozing out of the mouths of my fellow attendees during the preconference.

This is my first NAMPC, by the way, but who has time for a learning curve? I am barreling through and keeping my ears open. There were inspiring anecdotes, fascinating case studies and fresh ideas coming in rapid fire during the Marketing Masters Think Tank.

In the interest of word count, there is one concept in particular that resonated with me. During a small group discussion about audience development, many in the group agreed that marketing departments often become the curator for an organization’s programming, often the ones taking enrichment to the next level (or any level). Okay, so people have heard this before. It was when the idea that we (read: the organization) curate an audience too. We do? We do.

Audience development comes in many shapes and sizes, and the commitment level from an organization can run the gamut. But if you or someone you love is considering a serious commitment to audience development  beyond the occasional event or focused ticket deal, then it is time to commit to knowing and serving the community.

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Adam Thurman

Aim Higher

Posted by Adam Thurman, Oct 02, 2012


Adam Thurman

Adam Thurman

The theme of the 2012 National Arts Marketing Project (NAMP) Conference is, Getting Down to Business. Here are the questions I want you to ponder:

Exactly what “business” are we talking about?

What’s the point of all this? Why do we invest incredible energy, time, and money into marketing the arts? What is the end goal?

That’s not a rhetorical question. I want you to think about it for a second.

When I ask this question to others, I get a very common answer. The goal is ticket sales, or “butts in seats”.

Here’s what I want you to consider. If all you want is sales, you are setting your ambitions way too low.

Speaking as a guy that has sold millions of dollars in of tickets to the live performing arts, please trust me when I tell you that the desire to just sell tickets (or paintings, or whatever) is the lowest form of ambition.

If you want to make something that just sells go make toothpaste, or porn, or some other thing that people actually use on a daily basis.

This thing, this ART thing, has to be about something more than that. If all it boils down to is an economic transaction where I give you X amount of dollars and you give me Y amount of art then we will always lose in the long run because art is a horrible economic transaction.

Aim higher.

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Ms. Katherine Mooring

The National Arts Marketing Project Conference Comes to Charlotte

Posted by Ms. Katherine Mooring, Nov 09, 2012


Ms. Katherine Mooring

Katherine Mooring

“Charlotte in 2012” is becoming quite a theme this year, as we prepare to welcome more than 600 arts marketing and development practitioners from across the country to the National Arts Marketing Project Conference (NAMPC), November 9–12.

The National Arts Marketing Project is a program of Americans for the Arts that, in addition to the annual conference, hosts monthly webinars, organizes regional training programs, and provides on-site workshops on a range of arts marketing topics.

The three-and-a-half day NAMP Conference includes two full-day pre-conferences, four keynote addresses, and more than 100 presenters in more than 50 workshops and discussion groups. Attendees will gain new ideas to build audience, learn ways to stretch even the tightest budget, and discover methods to better engage donors. Past host cities include Louisville, KY, San Jose, CA, Providence, RI, Houston, TX, and Miami, FL.

Method Products Co-Founder and Chief Brand Architect Eric Ryan launches the 2012 Conference as the Opening Keynote. Nina Simon, author and executive director of the Museum of Art and History in Santa Cruz, CA, will invigorate attendees on day two. The Conference closes with author and strategist Rohit Bhargava who will not only share his marketing expertise, but also his new book, Likeonomics, which was just named a must-read of 2012 by Forbes! (Editor's Note: You can watch all of the keynotes live online!)

Individual session titles will tackle diverse topics like, Innovations That Pay: How Arts Organizations Are Adapting and Finding New Income Streams, Consumer Psychology: New Experiments That Use Science to Grow Your Audience, and The Win-Win: Arts Organizations and Businesses Partner to Achieve More.

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